Since the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically. Press Windows Key+F to invoke Feedback Hub to send the issue to Microsoft. Report this to Microsoft so that this issue can be fixed in future updates. If you are using wired printer > Select Add a local printer or network printer with manual settings > Select Use an existing port > Select your Printer and follow on screen directionsĤ. If you are using Bluetooth / Wirelss printer > Select Add a Bluetooth, wireless or network discoverable printer > Choose the printer > Select your Printer and follow on screen directions If Windows doesn't detect your printer, then you will get a blue message - Click The printer that I want isn't listed Type Printer in Cortana Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, your computer should also be logged into Wifi network) Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer Type Printer in Cortana Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Cortana Search box > Printers & Scanners > Select your printer > Remove device Uninstall and reinstall the Printer (Credit to Andre Da Costa, MVP for providing steps)Ĭlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall Download it, launch it and follow the onscreen directions to locate problems and fix themĭownload printer driver from printer manufacturer's website and reinstall.ģ.
HP provides a tool for HP printers to troubleshoot - HP Print and Scan Doctor.
This is an old printer and its driver may not have kept pace with Windows updates.
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